For the purposes of the General Data Protection Regulation ("GDPR") and UK data protection laws, the controller is Marian Oborne, (the “Venue”) of 7 Brookfield Way, Billingshurst, West Sussex, RH14 9AN
About this document
This privacy policy sets out the way I process your personal data and I’ve created this privacy policy to make sure you are aware of how I use your data.
How I collect your information
I may collect your personal data in a few limited ways, namely:
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Directly from you, when you fill in an application for lessons, when you make enquiries on my website, when you provide information via the Venue's management software or booking system, or when you interact with me during your time as a student or parent/guardian in various other ways (for example, where you enter an exam/competition).
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From someone else who has applied for lessons on your behalf (for example a family member (parent/guardian) who has provided me with your contact details for that purpose)
The types of information I collect
I may collect the following types of personal data about you:
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Contact and communications information, including your contact details (including email address(es), telephone numbers and postal address(es) and records of communications and interactions I have had with you);
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Financial information, including records of payment;
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Certain other information which you volunteer e.g data about medical conditions
How I use personal data
Personal data provided to me will be used for the purposes set out at the time of collection and, where relevant, in accordance with any preferences you express.
All the personal data I hold about you will be processed by Marian Oborne in the UK. Some information may also be shared with the following third-party organisations as needed:
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MyMusicStaff.com - The information is stored electronically through MyMusicStaff, a specialist software platform for music teachers. Further information on how MyMusicStaff handles data privacy can be found at https://www.mymusicstaff.com/privacy-policy/
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Accountant
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Bank
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Examination Boards
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Research and statistical analysis about who is taking lessons
Communication about musical activities that I think may be of interest to you
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No other third parties will have access to your personal data unless there is a legal obligation for me to provide it. I will take all reasonable steps to ensure that your personal data is processed securely.
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I will generally keep your personal data for a minimum of 6 years, after which time it will be destroyed if it is no longer required for the lawful purpose(s) for which it was obtained.
Your marketing preferences
I will always respect your wishes in respect of what type of communications you want to receive from me and how you want to receive them. There are some communications, however, that I need to send you via email regardless of your marketing preferences in order for me to fulfil my contractual obligations to you as a member of the Venue. Examples of these essential service communications are:
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Records of transactions, such as payment receipts
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Membership/lesson related mailings such as reminders, notices of forthcoming events and information.
You are in control of how I communicate with you. You can update your choices and/or your contact details by contacting me at: M.O.Woodwind@gmail.com
Are any payment details stored?
Payment card or bank details are not stored by Marian Oborne but details of who has paid, any monies outstanding etc are kept in order to manage accounts and send invoices. Payment can be made via cheque or BACS transfer.
Your rights and responsibilities
You have the right to request that your data is amended or deleted at any time. You also have the responsibility for ensuring the data I hold is accurate and current. In both cases, any queries should be directed to mo.woodwind@gmail.com. More information about your rights can be found on the Information Commissioners website at w.w.w.ico.org.uk
Contact and complaints
If you have any queries about this privacy policy or how I process your personal data, or if you wish to exercise any of your legal rights, you may contact M.O.Woodwind@gmail.com
Changes to this policy
This privacy notice will be periodically reviewed and updated where necessary. Current students will be informed accordingly and the latest version will be available at www.marianobornewoodwind.mymusicstaff.com